return & shipping policy

Shipping & Returns at kpm photo art

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Our Commitment Every print and framed work is custom-made to order specifically for you. Because our museum-grade Giclée prints and handcrafted wood frames are produced upon purchase, all sales are final and non-refundable.

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Damaged Items

If your art arrives damaged, please notify us within 3 days of delivery. To initiate a replacement:

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•  Contact us at kpmphotoart@gmail.com or via our Contact Page.

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•  Provide photo verification of the damaged product and packaging. Once verified, we will issue a replacement at no additional cost to you.

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Order Accuracy & Shipping

•  Address Accuracy: Please double-check your shipping address at checkout. We are unable to reship or refund items lost due to incorrect address details provided at the time of order.

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•  Shipping Costs: Standard shipping is included in the listed price for all online orders unless otherwise stated at checkout.

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•  Custom Commissions: Shipping and specialized packing charges for custom commissions or oversized works will be quoted separately.

 

kpm photo art strives to ensure your complete satisfaction. If you have any questions regarding your order, please reach out to us directly.